We invite you to point out areas of concern on your rug to our certified technicians. This helps us note the areas requiring special attention.
Since some synthetic area rugs are much denser than wall-to-wall carpet, we use specialized vibrating tools to agitate the soil loose, which makes them easier to vacuum. CRI Gold Certified HEPA vacuums and Deep Pile Lifters are then used to remove embedded soils.
Our certified technician will pre-condition the entire area with special plant-based botanical cleaning agents boosted with citrus solvents to break up soils more effectively. These are called “surfactants,” or “surface active agents.” In most cases, we proudly use green-safe cleaning agents. Better for you, and better for the environment!
Troublesome stains will be addressed with the appropriate spotting agent to obtain a better overall clean. There’s no such thing as one “Do-All” miracle spotter for all stains! Point these out during the Pre-Inspection so we know how to handle them.
An agitation rake or scrubber is used to gently massage the rug fibers to loosen the soils and help the cleaning agents do their job — much like when you shampoo your hair. Agitation, coupled with dwell time, greatly improves the results.
The rug is thoroughly cleaned using high-power truck-mounted extraction. We use our own filtered, soft water that neutralizes as we clean, leaving behind virtually no residue. We also extract the moisture THOROUGHLY, meaning more soil removal and ultra-fast drying times! We pride ourselves on having the fastest drying times in the industry today.
Carpet protectors – a very beneficial service – can now be properly re-applied. Did you know that, over time, foot traffic and friction (vacuuming, beater bars) can remove factory-applied protection making it important to re-apply, especially in high-traffic areas? We apply the PROPER amount, rather than just misting your rug as some of our competitors may do. It’s your investment and we want to give you exactly what you pay for.
High-speed air movers are used to force-dry the rug. The helps prevent re-occurring wick-backs, and also rapidly decreases drying time — especially following the proper carpet protection application.
Prior to packing up our cleaning tools and hoses, our certified technician will guide you through the freshly cleaned areas for your approval. We will re-clean any areas of concern. As always, WE aren’t happy unless YOU are happy!