Heavy rains and leaky pipes can cause serious damage to your home in a short timeframe, leaving homeowners to feel confused and overwhelmed. Pine Ridge Cleaning & Restoration will guide you through the process from start to finish.
Immediately after arriving on site, we will assess the damage using specialized equipment and provide you with an estimate of full job scope – including clean up, professional drying (mitigation) efforts — and also review your insurance coverage.
Our crew will begin safe and swift removal of affected contents. From here, we begin extraction and clean up. Depending upon the extent of damage, floor covering and baseboards may need to be removed. Structural drying equipment is then placed in accordance with IICRC S500 standards to rapidly remove remaining bound water in the building materials.
Once mitigation is underway, we will monitor and document the drying progress to completion. Our experienced estimator will submit necessary paperwork to your insurance company. We serve as the liaison to your insurance adjuster, working to ensure you receive the loss settlement to which you are entitled. Pine Ridge strives to make the process seamless and easy for the homeowner, keeping you informed every step of the way. Our goal is to restore you home back to its original condition as soon as possible so you can return to clean and healthy living.
Pipe Breaks (Fresh Water)
Fresh water losses often occur from faulty flexible supply lines and/or frozen pipes. Often times this occurs a top-down wetting scenario, affecting floors, walls, ceilings, and everything in between. We have what it takes to rectify these drying scenarios with minimal destruction to your property.
Sump Pump Back-ups (Grey Water)
Faulty submersible pumps are the most common source of a water loss. Heavy rains are largely the culprit, usually putting a strain on a pump that isn’t designed to work continuously. Since submersible pumps are typically on the basement or lower level of a property, it usually only affects the flooring area and up to 2 feet of walls. Due to the nature of the water source, most damaged materials can be dried and saved.
Sewage Back-ups (Black Water)
Sewer losses are the most severe, with water usually originating from a sanitary sewer source. This water can contain raw human waste, chemicals, and other filth that is a significant danger to your health. These losses require special attention, and usually most structural materials are considered non-salvage. The framing of the property can usually be cleaned, disinfected, and dried within a considerable timeframe.